1. How to download our poker software:
You need internet connection to be able to download. The whole process only takes a few moments and the steps are easy to follow. Just click on the download button, click install, and the files will be saved to your desktop. Open MANSIONPOKER.com by clicking on the icon on your desktop, and complete your details to start playing!
Minimum requirements:
To be able to install our poker software, you need the following minimum requirements on your computer:
- Windows 98, ME, 2000, XP or Vista
- 400MHz Pentium CPU with 128MB of RAM
- A screen resolution of 800 by 600 pixels with 16-bit ("High Colour")
- At least 30MB of free disk space
2. Account types
To play with MANSIONPOKER.com you need to create an account and join us as a member. You can choose from Fun Mode and Real Money Mode.
Fun Mode:
- no cash outlay; all games played with virtual money
- available instantly and for free, with no time limitation on membership
- a variety of games types, limits and tournaments available
Real Money Mode:
- deposit and play with actual cash; a wide range of deposit methods available
- no time limitation on membership
- a variety of games types, limits and tournaments available
3. How to create an account
How to open a fun account
Register a Play for Fun account by registering your details. Once the process is complete, you will receive a confirmation page. You can then go to the lobby and play!
How to open a real money account
To open a Real Money account, first complete the Play for Fun registration, then select the Play for Real tab. Any information you have previously submitted will be pre populated. Simply submit the extra details, make a deposit and then play.
4. Forgotten your password?
To retrieve your password contact our professional member support team on
memberservice@mansion.com
5. Game options
The Poker Options tab is available in the lobby only. You cannot adjust these settings once a table window is open.
Avatar
select how other players will view and hear you during your game.
AudioVolume
Drag the slider to the left to lower the volume, or to the right to increase the volume.
Sound
Enable or disable sound effects.
Music
Enable or disable background music while you play.
Dealer Sounds
Allow the dealer to speak while you play; the sound option must also be selected to be able to hear the dealer.
Player Sounds
Select to hear other players during a game; the sound option must also be selected to be able to hear the players.
Enable Full Screen mode
This will display your poker game over the whole screen.
Chat - view bubbles
Use this when you want to see the chat during a game.
6. Our tournaments
We have a full range of tournaments available 24 hours a day. To see our exclusive and special tournaments please go to our
tournaments page. To view all available tournaments, please log in to your account and check the tournament lobby.
7. Our games
We have a full range of game types and levels available 24 hours a day. To learn how to play, go to the help section in the lobby or game window, and select rules. To view all current games, please log in to your account and check what tables are available.
8. Contact us
Our Support Department is available 24 hours a day, 7 days a week to answer your questions, comments or queries. You can contact our support services via live chat, telephone or email.
To send a query by email please contact
memberservice@mansion.com
For details of telephone numbers please go to the
Contact Us page.
